• The hybrid electric drive of choice for today and tomorrow.
  • Cleaner transit.
  • Bring hybrid savings to your truck fleet.

Hybridrive® service and Support

Service Support

Our HybriDrive® Customer Support Center can provide you the support you need via phone, e-mail and web. They offer assistance with an array of questions including troubleshooting, part number identification, technical tips and spare parts order placement.

Our customer and field service teams also rely on the Support Center for help with technical issues. In addition to their own capabilities, the Support Center has access to all BAE Systems resources necessary to provide timely and accurate answers and information to our customer and field support personnel.

HybriDrive® Propulsion Systems
c/o BAE Systems at Huron Campus
1098 Clark Street
Endicott, New York 13760

Product Support

Phone: +1 800 576 3346
Hours: Monday – Friday 8:00am to 5:00pm EST
Email: ps.hybridrivesupport@baesystems.com
iSupport: Visit the Advanced Support Website

Product Support Regions

Matt Tiberia
Canadian Regional Support
Phone: +1 800 576 3346
matthew.tiberia@baesystems.com

Victoria Toujilina
Western US Regional Support
Phone: +1 800 576 3346
victoria.toujilina@baesystems.com

John Burgin
Eastern US & Puerto Rico Regional Support
Phone: +1 800 576 3346
john.burgin@baesystems.com

In the UK, Mainland Europe and Asia, contact:

Andrew Saunders
Phone: +44 1634 203472
hybridriveaftermarket@baesystems.com